MSI Reproductive Choices - West London National Treatment Centre

87 Mattock Lane, Ealing, London, W5 5BJ 3,195 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 310 of 316
 
Written by a NHS patient
5th July 2019


I cannot have asked for a better experience in what could have been very traumatic circumstances. My nurse Francesca was able to keep me smiling ahead of the procedure and she had such an amazing caring attitude that she not only put me at ease she made me laugh and was extremely supportive with absolutely no judgement at all. I never would have imagined this to have been a positive experience but can honestly say from the minute I arrived that is what it has been. I will be eternally grateful to all of the staff who acted with care and professionalism that exceeded expectations. Thank you to everyone from the bottom of my heart and I wish you all a happy and fulfilled life from the receptionist to the surgeon. Thank you.

Appointment
Consultation: Information
Treatment: Dignity & respect
Counselling: Supportive
Support
Confidence
Recommend
Call: Attentive & caring
Contraception: Discussion
Informed: Pain Management
 
Written by a NHS patient
5th July 2019


Appointment
Consultation: Information
Treatment: Dignity & respect
Counselling: Supportive
Support
Confidence
Recommend
Call: Attentive & caring
Contraception: Discussion
Informed: Pain Management
 
Written by a NHS patient
4th July 2019


Very professional and extremely caring

Appointment
Consultation: Information
Treatment: Dignity & respect
Contraceptive Counselling
Contraceptive Information
Counselling: Supportive
Understanding of Information
Consultation Involved
Support
Confidence
Recommend
Call: Attentive & caring
Expectation Discussion
Contraception: Discussion
Informed: Pain Management
Aftercare Explained
 
Written by a NHS patient
4th July 2019


Appointment
Consultation: Information
Treatment: Dignity & respect
Contraceptive Counselling
Contraceptive Information
Counselling: Supportive
Understanding of Information
Consultation Involved
Support
Confidence
Recommend
Call: Attentive & caring
Expectation Discussion
Contraception: Discussion
Informed: Pain Management
Aftercare Explained
 
Written by a NHS patient
4th July 2019


Appointment
Consultation: Information
Treatment: Dignity & respect
Contraceptive Counselling
Contraceptive Information
Counselling: Supportive
Understanding of Information
Consultation Involved
Support
Confidence
Recommend
Call: Attentive & caring
Expectation Discussion
Contraception: Discussion
Informed: Pain Management
Aftercare Explained
 
Written by a NHS patient
4th July 2019


Appointment
Consultation: Information
Treatment: Dignity & respect
Contraceptive Counselling
Contraceptive Information
Counselling: Supportive
Understanding of Information
Consultation Involved
Support
Confidence
Recommend
Call: Attentive & caring
Expectation Discussion
Contraception: Discussion
Informed: Pain Management
Aftercare Explained
 
Written by a NHS patient
4th July 2019


Appointment
Consultation: Information
Treatment: Dignity & respect
Contraceptive Counselling
Contraceptive Information
Counselling: Supportive
Rating not given.
Understanding of Information
Consultation Involved
Support
Confidence
Recommend
Call: Attentive & caring
Expectation Discussion
Contraception: Discussion
Informed: Pain Management
Aftercare Explained
 
Written by a NHS patient
3rd July 2019


The assessment team was great and supportive and professional. The team at the ward much less so. With the exception of nurse [name removed], who was very caring and considerate.

Appointment
Consultation: Information
Treatment: Dignity & respect
Counselling: Supportive
Support
Confidence
Recommend
Call: Attentive & caring
Contraception: Discussion
Informed: Pain Management
 
Written by a NHS patient
3rd July 2019


All good in the way that I have treated The only improvement that I would recommend is to mention when the treatment is going to be carried out. After the pills the nurse made me rush and said I was the next and doctors were wait for me. I felt extremely agitated and lost my senses in the corridor.

Appointment
Consultation: Information
Treatment: Dignity & respect
Counselling: Supportive
Support
Confidence
Recommend
Call: Attentive & caring
Contraception: Discussion
Informed: Pain Management
 
Written by a NHS patient
3rd July 2019


[name removed] were lovely

Appointment
Consultation: Information
Treatment: Dignity & respect
Counselling: Supportive
Support
Confidence
Recommend
Call: Attentive & caring
Contraception: Discussion
Informed: Pain Management
 
 
Page 310 of 316

Profile

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Resources

Short link to review MSI Reproductive Choices - West London National Treatment Centre: http://iwgc.net/eb4jd